Trainings

Emotional Intelligence for Workplace Effectiveness

08Marto16Mar
Trainings

For several decades, one of the greatest corporate dilemmas was why some otherwise smart employees fail. Prior to identifying EQ (Emotional Quotient), IQ has always been assumed to lead to success in any professional endeavor. However, the corporate world is littered with the unremarkable careers of intellectuals destined to be exiled into corporate backwoods. On the other hand, there is a whole bunch of individuals who are in some ways academically challenged who rise to the very top of their chosen fields.

Empirical research in a variety of organizations across different industries has boosted the argument that emotional intelligence (EQ or EI) and not IQ is the most important factor in determining career success.

Unfortunately, most training stems from the academic model of education and therefore doesn't focus on EQ. Here now is a program that is geared towards assessing, explaining and reinforcing belief systems that are consistent with high EQ.

EQ is that part of intelligence which has something to do with how we manage ourselves and our relationships with others. It is the factor that determines motivation, improves creativity, enhances teamwork, drives our goals, and boosts our influence.

This highly effective program starts with an assessment of each participant's base line EQ and allows them to view their beliefs vis-à-vis EQ philosophy. Participants can then compare what beliefs work and don't work, allowing them to reflect on what they need to change. It challenges participants to create new personal philosophies that will improve their EQ, and provide a team system to reinforce the behavioral changes underlying the new belief systems.

Program Outline
  1. Historical Perspective: How EQ Complements IQ Self Awareness & Control
    • Gaining awareness of one's values and core beliefs
    • Knowing one's emotions Self-Control & Self Mastery
    • Channeling Negative and Positive Emotions
    • Anticipating and Planning Emotional Reactions to Stress
  2. Empathy
    • Understanding others' perspectives
    • Sensitizing one's self to how others feel
    • Maintaining one's perspectives while
    • Understanding others' belief system
  3. Interpersonal Expertise
    • Creating true relationships with others
    • Being forthright in expressing feelings, even negative ones
    • Building relationships
    • Caring, Support, Concern for Team Mates
    • Resolving Conflict
    • Developing Networks
  4. Personal Influence
    • Providing inspiration through words and actions
    • Exerting influence to meet one's goals
    • Confront concerns that affect relationships and goals
    • Developing Personal Motivation and Initiative
  5. Mastery of Vision
    • Setting Directions based on personal philosophy
    • Communicating and Articulating with Passion
    • Developing resilience and strength
    • Overcoming obstacles
    • Developing consistency between behaviors and beliefs
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