Embracing Generational Diversity in the Workplace


The Embracing Generational Diversity in the Workplace program is designed to help participants understand, appreciate, and leverage the unique strengths and perspectives of a multigenerational workforce. By integrating generational diversity, organizations can enhance team collaboration and overall performance.


By the end of the 3-hour program, the learners will be able to:

  • Appreciate the similarities, differences, and priorities of each generation
  • Discover ways to harness the strengths of each generation
  • Discover ways to connect and engage with each generation
  • Create action steps to maximize the multigenerational workforce

Learning Journey

  1. Welcoming and Introductions
  2. Objectives and Expectations Sharing
  3. Generational Diversity
    • Whywe need to understand each generation
      1. Business and Societal Impact
      2. Pitfalls in our assumptions
      3. Multigenerational workforce challenges
    • What - Appreciating the different generations
    • How to maximize a generational diversity in the workplace
    • Research about the different generations needs, expectations, priorities
      1. Research about organizational practices and programs
      2. Connecting and engaging with each generation
      3. How to integrate generational diversity with other data about your organization
      4. Action Steps creation and sharing
    • Summary and Integration
Jen Alava-Francisco
Jen Alava-Francisco
Spiderhook Learning

Jen has been developing front liners and senior leaders in the Philippines, Singapore, Shanghai, and Malaysia. Being focused on creating emotionally intelligent and agile teams, Jen has supported organizations to establish, and enhance their learning academies, branded customer experience, communication and emotional intelligence, to name a few.

Jay Francisco
Jay Francisco
Spiderhook Learning

Jay is the Director of Spiderhook Learning Services Division, and is currently President of Spidershield, a subsidiary that specializes in information security and asset protection. He is highly experienced in human resources, specifically in learning and development. Being a professional with comprehensive skills in organizational development, he has been working in the industry for over 20 years. Jay firmly believes in the significance, and impact of emotional intelligence, adversity quotient, and grit in our journey to success. He is a member of faculty of Globe University, and European Chamber of Commerce in the Philippines in his capacity as a consultant. He is also a guest lecturer at Beacon International School and an Executive Coach for U.S. based companies.

He has trained, and/or coached over 67,000 individuals from various industries including: advertising, airline, automotive, banking, business process outsourcing, electronics, financial services, food and beverage, tobacco, logistics, government agencies, healthcare, hospitality, insurance, maritime industry, jewelry, pharmaceuticals, the academe, manufacturing,, real estate, retail, and telecommunications.

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