Brand differentiation would not come after product quality, feature, or price – but customer experience.
As a result of being a mobile-first, heavy social media user-country, strategies must revolve around brand loyalty, preference and advocacy because:
- 68% of consumers go to social networking sites to read product reviews (Vocus)
- 72% of consumers trust online reviews as much as personal recommendations (Search Engine Land).
- 90% of consumers say that positive online reviews influence their buying decisions (Dimensional Research)
Learn to analyze the customer journey of Gen CX from their perspective. Reinvent and revamp your strategies to be able to embrace the CX marketing – join the 2nd Philippine Retail Summit.
Join the Generation CX Movement! Register NOW.
Ticket Selling is extended until MARCH 8!
Learn from the Retail Powerhouses and Gen CX Influencers in the 2nd Philippine Retail Summit!
Join us in the 2nd Philippine Retail Summit and get first-hand tips from retail executives and Gen CX panel on how to stay relevant amidst Gen CX revolution
RESERVE A SEAT
Ticket Selling is only until FRIDAY.
AVAIL OF THE GROUP PROMO FOR A 700 PESOS DISCOUNT EACH PARTICPANT!<br> (Five participants must be registered to avail the group promo)
PHP 2,800 ONLY PER PARTICIPANT FOR GROUP PROMO.
For full details, visit our website at: http://www.philippineretailsummit.com/
For inquiries, email us at: email@example.com
or call us through +63 917 897 8439 / +63 2 978 1520