Leadership and Management Skills for Supervisors


This one-day program will train the participants on supervision and leadership. The training will cover to discuss the qualities, roles, and responsibilities of the supervisor geared towards the attainment of organizational goals. More importantly, crucial skills for supervisors will be discussed. Some of these skills are:

  • Managing the work
  • Developing and leading people
  • Developing leadership ability
  • Managing time
  • Improving work methods
  • Solving problems
  • Decision-making


At the end of the session, the participants will be able to:

  • Explain what supervision and leadership are;
  • Understand the role and responsibilities of the supervisor, thus enable them to attain the organizational goals set by higher management; and
  • Know the skills needed to effective discharge supervisory/leadership functions.

Who should attend?

  • Supervisors and Managers
  • Those who aim to be or have the potential to be business leaders or managers
  • Business owners or managers

Program Topics

I. What is Supervision?

II. The Supervisor's Job

III. What Management Expects from Supervisors

IV. The Supervisor: Role and Responsibilities

  • The Supervisor's Network of Relationships
  • The Supervisor as a Leader
  • Managing the Work
  1. Planning and Setting the Work Goals
  2. Improving Work Methods
  3. Managing Time
  4. Evaluating Work Performance
  • Understanding Human Nature
  1. The Human Needs
  2. Work Group Behavior
  3. Conflict Resolution
  • Developing and Leading People
  1. Training and Development
  2. Developing Understudies
  • Developing Effective Supervisory Leadership
  1. The Qualities of Leadership
  2. Leadership Styles
  • Developing Leadership Ability
  1. Improving Decision Making Process
  • Decision Making Tools
  1. Developing Self-Confidence
  2. Exercising Initiative
  • Winning Employees' Loyalty and Support
  1. Dealing with New Employees
  2. Building the Morale of Subordinates

Methodology: Discussion, Exercises

Stephen Banares
Stephen Banares
HR Solutions & Business Management, Inc.

Stephen Banares has been conducting trainings / seminars for banks and other corporate clients. These clients include Bankers Institute of the Philippines (BAIPHIL), EastWest Bank, ING Bank, Philippine Bank of Communications, Bank of Makati, UCPB Savings Bank, to name a few.

He graduated Magna Cum Laude from University of Negros Occidental – Recoletos (UNO-R) in Bacolod City with a degree in Accountancy. He was awarded Distinguished Alumnus for Banking and Education in 2015. SIB earned MBA units from University of St. La Salle in Bacolod City where he was a Dean’s Lister. He continued his MBA at Ateneo de Manila University in Makati. He is a Certified Public Accountant (CPA).


Participants will be able to receive their unique links sent via ZOOM/ECCP prior to the start of the session.

This training is available for in-house or exclusive runs. To request for a formal proposal, please email

For registration inquiries, please contact Kamyr Catapang-Abbagu at

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