Navigating the Role: Basic Skills Training for Successful Executive Assistants


Navigating the Role: Basic Skills for Successful Executive Assistants Workshop is a specialized program designed to equip individuals with the skills and knowledge necessary to excel in a high-level administrative role supporting executives and top-level management. This comprehensive training focuses on enhancing key competencies such as communication, organization, problem-solving, and decision-making, as well as technical skills like time management, document preparation, and office technology proficiency. The goal of executive assistant training is to develop professionals who can efficiently handle the complex demands of the modern workplace and provide valuable support to senior leaders.

The training program typically covers a wide range of topics essential for executive assistants. These include mastering professional communication and interpersonal skills, managing calendars and appointments, coordinating travel arrangements, organizing meetings and conferences, handling sensitive and confidential information, and utilizing productivity tools and software. Additionally, participants may learn about project management, event planning, budgeting, and other relevant areas to enhance their versatility and ability to handle diverse responsibilities.

By completing executive assistant training, individuals can gain a competitive edge in the job market and increase their prospects for securing high-profile positions. The program equips them with the necessary skills to handle the demanding nature of executive support roles and adapt to dynamic work environments. Employers often value candidates with formal training in executive assistance as it demonstrates their commitment to professional development and their ability to contribute effectively to the success of an organization.

Dr. Heidi Grace Mendoza
Dr. Heidi Grace Mendoza
Chair of CU Graduate School, Management Department
Capitol University

Our resource speaker has earned her experience in being a contemporary and successful executive assistant. In fact, she used this role to showcase her skills and earn her next steps in her career. As the Executive Assistant to the President of a car dealership corporation, she was promoted to become the Corporate Affairs Officer. As the Executive Assistant to the vice chairperson of a regional development council, she moved on to become a nationally awarded specialist in an economic and development government agency. And while working with the Mindanao Manager for an American project, she was the Executive Assistant with her own secretary.

She is a Certified Public Accountant, a Master of Business Administration, a Master of Public Service Management, and a Doctor in Business Management equipped with a Certificate of Teaching. Her professional interests include organizational management, accounting information systems, research, human resource management, and training preparation and facilitation.

Aside from being a partner of the European Chamber of Commerce of the Philippines Northern Mindanao, she holds multiple responsibilities in Capitol University as its Director for Business Development and Management Program, Manager of the Business Incubation and Support Center, and the Chair of the Management Department of the Graduate School.

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