The program trains the participants on supervision and leadership. It discusses the qualities, roles, and responsibilities of the supervisor geared towards the attainment of organizational goals.
More importantly, crucial skills for supervisors are discussed. Some of these skills are:
At the end of the session, the participants shall be able to:
Who should attend?
I. What is Supervision?
II. The Supervisor's Job
III. What Management Expects from Supervisors
IV. The Supervisor: Role and Responsibilities
a. Planning and Setting the Work Goals
b. Improving Work Methods
c. Managing Time
d. Evaluating Work Performance
a. The Human Needs
b. Work Group Behavior
c. Conflict Resolution
a. Training and Development
b. Developing Understudies
a. The Qualities of Leadership
b. Leadership Styles
a. Improving Decision Making Process
b. Developing Self-Confidence
c. Exercising Initiative
a. Dealing with New Employees
b. Building the Morale of Subordinates